Finding Errors in Process
Most people in business, as well as personal relationships, are like NGOs. Their hearts and even minds are in the right place, but they lack the infrastructure and standardization to systematically affect change and resolve underlying causes for issues. Attempting to solve complex issues without standardization not only doesn’t solve the issue but often introduces additional layers of complexity.
In business, it’s very common for people to point out what’s not right about many things going on while offering absolutely no clear and reasonable standard as an alternative. In personal relationships, individuals often out every problem with a partner yet are unable to standardize their daily routine and living in symbiosis.
Pointing out a partner, colleague, or another person/system’s issues is a very small percentage of function. Function, especially core function, entails much more than merely identifying problems. With that said, people’s talent for identifying issues and the ability to use that talent effectively is definitely impressive, especially when this intelligence yields monetary gain. While it is impressive, unfortunately for all involved on the side lacking standards, the criticism is not sufficiently comprehensive as to be actionable. As a result, the identified dysfunction persists in successful companies and relationships of all kinds and levels.
Why is it so important to point out what’s wrong before accessing if there is even a solution for what/who is being criticized?